9bd9 Terms & Conditions — Please Read Carefully
These Terms & Conditions govern your use of the 9bd9 platform. By registering or continuing to use the site, you agree to be bound by these terms in full.
Last updated: January 2026
These Terms & Conditions constitute a legally binding agreement between you (the player) and 9bd9 (the operator). If you do not agree with any part of these terms, you must not register an account or use any part of the 9bd9 platform. Continued use of the platform constitutes your acceptance of the current Terms & Conditions, including any amendments published after your initial registration.
9bd9 operates as an internationally licensed online casino and sports betting platform. All services are provided subject to the terms set out in this document, together with any applicable game-specific rules, bonus terms, and privacy policy published on the 9bd9 website. In the event of a conflict between these general Terms & Conditions and any specific terms published elsewhere on the site, the specific terms shall prevail in relation to the subject matter they govern.
9bd9 reserves the right to amend these Terms & Conditions at any time. Players will be notified of material changes via the platform. It is your responsibility to review the current Terms & Conditions periodically. Where changes are made that materially affect your rights, 9bd9 will provide reasonable notice before those changes take effect.
Key Policy Highlights
All players must be 21 years or older. Age is verified at KYC.
Identity verification required before withdrawals. NID and selfie needed.
bKash, Nagad, Rocket and Upay supported for instant deposits and withdrawals.
Certified RNG technology. Fraudulent activity leads to immediate account suspension.
All bonuses carry wagering requirements. Free spins and reload offers have specific T&C.
SSL encryption and 2FA protect your account. Never share your login credentials.
1. Eligibility and Player Requirements
To register and use the 9bd9 platform, you must meet all of the following eligibility criteria at the time of registration and throughout the duration of your account:
- You must be at least 21 years of age. 9bd9 strictly enforces the minimum age requirement and performs mandatory age verification as part of the KYC process for all accounts.
- You must be a natural person with legal capacity to enter into a binding agreement. Corporate entities, trusts, and partnerships are not permitted to hold player accounts.
- You must not be a resident of a jurisdiction where online gambling is prohibited by law. It is your sole responsibility to determine whether online gambling is legal in your country or region of residence.
- You must register using accurate personal information. Providing false, misleading, or incomplete registration details is a breach of these Terms & Conditions and may result in immediate account closure and forfeiture of any balance.
- Each player is permitted to hold only one registered account with 9bd9. Duplicate accounts are prohibited and will be closed if detected, with any associated balances and bonuses subject to forfeiture.
2. Account Registration and Security
When you register an account with 9bd9, you agree to provide accurate and current information and to maintain the accuracy of that information throughout the lifetime of your account. 9bd9 is entitled to request documentary proof of identity, address, and source of funds at any time.
- Keep your username and password confidential at all times. You are solely responsible for all activity that occurs on your 9bd9 account, whether authorised by you or not.
- Notify 9bd9 support immediately if you suspect that your account has been accessed without your authorisation. 9bd9 will take prompt action to secure the account pending investigation.
- Do not share your account with any other person or allow any third party to use your account to place bets or access games on your behalf. Such activity constitutes a breach of these Terms & Conditions.
- Ensure that your registered contact details, including your mobile number and email address, remain current so that 9bd9 can communicate time-sensitive account notifications to you effectively.
9bd9 operates a Know Your Customer (KYC) verification process that all accounts must complete before withdrawals are permitted. KYC verification may also be requested at any time during the lifetime of your account. The KYC process typically requires:
- A clear photograph or scan of a valid government-issued identity document such as a National ID (NID) card, passport, or driving licence.
- A recent selfie photograph holding the identity document, taken within the last 30 days, to confirm that the document belongs to the account holder.
- Proof of payment method may also be required — for example, a screenshot showing ownership of a bKash, Nagad or Rocket account in the same name as the registered player account.
3. Deposits, Withdrawals, and Payments
9bd9 supports a range of deposit and withdrawal methods designed for the Bangladesh market, including bKash, Nagad, Rocket, Upay, Visa and Mastercard. All transactions are processed in Bangladeshi Taka (৳ BDT). 9bd9 does not charge transaction fees on standard deposits and withdrawals, however your payment provider may apply their own charges.
- All deposits must originate from a payment account registered in the same name as the 9bd9 player account. Third-party deposits — i.e. payments made from an account held by a different person — are strictly prohibited and will be refunded without crediting the player account.
- 9bd9 reserves the right to request proof of ownership of the payment method used for any deposit before crediting the deposited amount to the player's gaming balance. Until such verification is completed, the funds may be held in a pending state.
- Minimum and maximum deposit limits apply and are displayed at the time of deposit. These limits may vary by payment method and player account status.
- 9bd9 does not accept deposits made with cryptocurrency or any other digital asset not explicitly listed as a supported payment method on the platform.
- All withdrawal requests are subject to completed KYC verification. 9bd9 will not process any withdrawal from an account that has not satisfied the KYC requirements set out in these Terms & Conditions.
- Withdrawals will be processed to the same payment method used for the most recent qualifying deposit, wherever technically possible. In cases where this is not feasible, 9bd9 will request an alternative verified payment method from the player.
- Standard withdrawal processing times are up to 24 hours for bKash, Nagad, Rocket and Upay. Bank card withdrawals via Visa and Mastercard may take 3–5 business days depending on the issuing institution. Times quoted are from the point at which 9bd9 approves the withdrawal request.
- Any active bonus funds or wagering requirements outstanding at the time of a withdrawal request may affect the withdrawable amount. Players should review their bonus balance and rollover status before submitting a withdrawal request.
4. Bonuses, Promotions, and Wagering Requirements
9bd9 offers a range of promotional bonuses including welcome bonuses, reload bonuses, free spins, and seasonal promotional campaigns. All bonuses and promotions are subject to the following general conditions, in addition to any specific terms published alongside each individual offer:
- Bonuses are credited to your account only after you have made a qualifying deposit in the required minimum amount. The qualifying deposit amount and the bonus percentage or fixed bonus value will be stated in the individual promotion's terms.
- All bonus funds are subject to wagering requirements (rollover) before they can be withdrawn. The rollover multiplier applicable to each bonus is stated in the specific promotion terms. Unless otherwise stated, the default wagering requirement for 9bd9 bonuses is 30x the combined deposit and bonus amount.
- Only bets placed on eligible games count towards satisfying wagering requirements. 9bd9 reserves the right to exclude certain games or game categories from wagering requirement contribution. The contribution percentage of each game type will be communicated in the promotion terms.
- Bonuses that have not been claimed within the validity period specified in the individual promotion terms will expire automatically. Expired bonuses cannot be reinstated or transferred.
- 9bd9 reserves the right to withdraw, modify, or suspend any promotional offer at any time without prior notice. Players who are found to be abusing the bonus system — including through collusion, use of multiple accounts, or systematic exploitation of promotional offers — will have their bonuses voided and may have their accounts suspended.
Players are responsible for understanding the wagering requirements attached to any bonus they accept. Accepting a bonus constitutes acceptance of the specific terms applicable to that promotion. If you are unsure about the requirements of any specific offer, please contact 9bd9 support before accepting.
5. Fair Gaming and Prohibited Conduct
9bd9 is committed to providing a fair and secure gaming environment for all registered players. The following conduct is strictly prohibited and will result in immediate account suspension, cancellation of all pending withdrawals, forfeiture of any account balance, and may result in legal action where applicable:
- Using automated software, bots, scripts, or artificial intelligence tools to interact with 9bd9 games, place bets, or access platform features in a manner not intended for human players.
- Colluding with other players to manipulate game outcomes, share hole-card information in poker variants, or otherwise co-ordinate betting strategies in a manner that constitutes unfair play.
- Exploiting software errors, technical glitches, or unintended game mechanics to gain an advantage over the house or other players. Any winnings generated through a known or suspected exploit must be reported to 9bd9 support immediately and will not be honoured.
- Depositing funds obtained through fraudulent means, money laundering, or any other financial crime. 9bd9 is legally obligated to report suspicious financial activity to the relevant authorities and will cooperate fully with any investigation.
- Registering or using an account on behalf of a third party, including any attempt to circumvent a self-exclusion or account closure by registering a new account under different personal details.
9bd9 reserves the right to void bets, withhold withdrawals, and close accounts where there is reasonable suspicion of prohibited conduct, pending the outcome of an internal investigation. Where such investigation concludes that a breach has occurred, 9bd9's decision will be final and binding.
6. Responsible Gaming
9bd9 is committed to promoting responsible gaming across its platform. We provide all registered players with access to a suite of responsible gaming tools designed to help them maintain control over their gambling activity. These tools are available directly from your account settings and include:
- Deposit limits — set daily, weekly or monthly caps on the amount you can deposit into your 9bd9 account. Once set, deposit limits can only be increased after a mandatory cooling-off period.
- Session time limits — set a maximum duration for each gaming session. When the limit is reached, you will be automatically logged out of the platform and will not be able to log back in until the session time-out period has elapsed.
- Self-exclusion — request a temporary or permanent exclusion from the 9bd9 platform. During a self-exclusion period, your account will be suspended and you will not be permitted to register a new account. Self-exclusion requests are processed within 24 hours of submission.
- Reality checks — periodic on-screen reminders showing your session duration and net wagering position, helping you stay aware of your gaming activity without interrupting play unnecessarily.
7. Intellectual Property
All content appearing on the 9bd9 platform — including but not limited to software code, game graphics, user interface design, logos, trademarks, text content, promotional materials, and audiovisual elements — is the exclusive intellectual property of 9bd9 or its licensed content providers. All rights are reserved. Nothing on the 9bd9 platform may be reproduced, distributed, modified, publicly displayed, or otherwise exploited without the express prior written consent of 9bd9 or the applicable rights holder.
The 9bd9 name, logo and all associated brand identifiers are registered or unregistered trademarks of the operator. Unauthorised use of any 9bd9 trademark — including in domain names, social media accounts, affiliate marketing materials, or any other medium — is prohibited and may result in legal proceedings.
8. Limitation of Liability
To the maximum extent permitted by applicable law, 9bd9 shall not be liable to any player for any loss or damage — whether direct, indirect, incidental, special, consequential, or punitive — arising out of or in connection with the player's use of the platform, including but not limited to the following circumstances:
- Interruptions to service, server downtime, connection failures, or technical malfunctions that prevent a player from accessing the platform or result in a game session being disconnected mid-play.
- Losses arising from the player's own gambling activity, including losses that result from decisions made while under the influence of alcohol, medication, or any other substance impairing the player's judgement.
- Any delay in processing a withdrawal request where that delay arises from the player's failure to complete KYC verification, provide required documentation, or comply with the conditions set out in these Terms & Conditions.
9. Amendments and Governing Law
9bd9 reserves the right to modify these Terms & Conditions at any time. Where a modification is material — meaning it could reasonably be expected to affect a player's rights or obligations under these terms — 9bd9 will publish a notice on the platform and update the "Last updated" date at the top of this document. Players who continue to use the platform after the effective date of any amendment are deemed to have accepted the revised Terms & Conditions.
These Terms & Conditions are governed by the laws of the jurisdiction in which 9bd9 holds its operating licence. Any dispute arising between a player and 9bd9 that cannot be resolved through the platform's internal complaints process will be referred to the relevant dispute resolution body as specified in 9bd9's licence conditions. Players agree to exhaust the internal complaints process before escalating any dispute externally.
If you have any questions about these Terms & Conditions, or if you wish to raise a complaint, please contact the 9bd9 support team at [email protected]. Support is available 24 hours a day, 7 days a week, in Bangladesh Standard Time (UTC+6). All formal complaints will be acknowledged within 24 hours and investigated within 5 business days.
Have Questions About Our Terms?
Our FAQ section answers the most common questions about accounts, payments, bonuses and responsible gaming. Or log in to your account to manage your settings directly.
Visit Our FAQ Login to Your Account